Frequently Asked Questions

Do you ship internationally?

Currently, Bagisha ships only within the United States. International shipping is not available at this time.

What products does Pinerey sell?

Bagisha offers a range of everyday bags designed to help elevate and simplify your daily routine. Our products are built for durability, reliability, and modern style to support seamless everyday convenience.

How can I place an order?

Browse our category, add the items you need to your cart, and complete your purchase through our secure online checkout.

Are there shipping fees?

We provide free standard shipping on all orders within the United States.

What is the estimated delivery time?
  • Handling time: 1–2 business days
    Transit time: 5–7 business days
    Most orders are delivered within 6–9 business days from the date of purchase.
What if my tracking information hasn’t updated?

In case tracking details fail to update within 48 hours of shipment, contact our support team for prompt investigation and assistance.

Can I cancel my order after placing it?

Yes. Orders can be canceled for a full refund as long as they have not shipped. Contact our support team immediately at support@bagisha.com or via our 24/7 live chat.

What if I receive a damaged or incorrect item?

Kindly advise us within 30 days of delivery if your purchase is damaged or incorrect. We'll organize a replacement or refund based on your preference.

How do I return a product?

All returns are handled through mail. Contact our team at support@bagisha.com or via live chat, and we will guide you through the return process and provide instructions.

Do you charge restocking fees for returns?

No. Bagisha does not charge any restocking fees. All returns are processed fairly with no hidden costs.